Frequently Asked Questions
When you try to login and got error:
Uncaught SecurityError: Failed to read the 'localStorage' property from 'Window': Access is denied for this document. This exception is thrown when the "Block third-party cookies and site data" checkbox is set in Content Settings.
To find the setting, open Chrome settings, click
Privacy and security in navigation bar, click
Cookies and other site data, and view the third item under General settings.
If this setting is checked, third-party scripts cookies are disallowed and access to localStorage may result in thrown SecurityError exceptions.
Can not automate browser running instances with different user profiles
If you encountered the subsequent issue when recording:
This is due to the possibility that you have started several Chrome browser windows using different user profiles. Every Chrome browser window's user profile is visible in the top-right corner.
You can fix this issue by first stopping Clicknium Recorder, closing all open browser tabs, opening the browser solely in a single user profile, and then starting a new recording.
This element is not similar to previous elements. Please capture it again
If you encountered the subsequent issue when recording similar elements,
The new recorded locator being different from the old one should be the primary factor. For example:
- They are elements of various types, for example: one with tag "a" and the other with tag "div".
- They are under different iframes.
For more information, please refer to Capture similar elements
Browser extension for Chrome is not turned on, do you want to turn it on now?
If you encountered the subsequent issue when recording elements on one browser page,
The main reason should be Clicknium browser extension is not enabled, you can click 'Yes', browser extension page will be opened, you can enable it:
And refresh the web page or re-open the browser window, and record once more.